SB Machines provides sales and service throughout the UK and Ireland for Italian coin-operated kiddie rides. Our main partners are Cogan, Lidea, Italresina and Memopark.
We stock a large range of rides from a number of different manufacturers so you can be assured of independent, unbiased advice when it comes to choosing equipment for your business.
We develop rides with our partners specifically for UK/Ireland. They undergo rigorous site-testing so that we can satisfy customer demand for top-performing kiddie rides with superior reliability.
Our dedicated service team provides comprehensive after-sales support. We carry a full range of spare parts and we are always available to answer all types of technical queries.
Few companies in the amusement sector can uphold the importance of the family more than SB Machines, the Porthcawl based sales and service centre for Italian coin-operated rides formed nearly 50 years ago by Gino and Renato Sidoli, now run by Renato’s son Paolo.
Paolo speaks enthusiastically about the company’s heritage: “with a large established Italo-Welsh community in South Wales, Gino started to supply many of the Italian owned cafes with various amusement equipment. This business expanded to supplying the more traditional pubs and clubs by the ‘80s.”
He continues: “Then by a chance encounter in the early ‘90s, Gino became friendly with an Italian company that was installing a compact roller coaster at our local amusement park and he acted as their translator. As both parties originated from the same area of Italy (Emilia-Romagna), Gino quickly struck a rapport and succeeded in persuading the Italian company that we could represent them and their umbrella companies in the UK and Ireland.
With a huge leap of faith, we took part at the ATEI 1994 in Earls Court, London as exhibitors rather than visitors and showed our most successful ride to date, Cogan’s Wild West Wagon.”
The company enjoys a respectable reputation in the business, one which Paolo, Gino and Renato are committed to upholding. “We work in a marketplace which we understand and respect. We are based in a small seaside town and when we visit customers in St Osyth, Skegness, Whitby or wherever, we understand their concerns, ambitions and other thought processes because they are the same as ours. A common topic of discussion is how we can drive revenue forward and how can we make our business better. One can see a clear communion of spirit between individuals and businesses who form part of the seaside economy across the British Isles.”
It’s not just the customers that SB Machines are close to. Paolo is also proud and grateful of the relationship the company enjoys with the mainly family-owned Italian ride manufacturers.
He explains, “We have a shared heritage and our relationships are built on decades of conducting business together. We represent the best of Made in Italy and we are in constant dialogue with them, feeding ideas in and identifying patterns and trends relevant to the UK sector. This realtime information is valuable to all as we gain a more complete understanding of the market. Nothing gets better than speaking to people on a regular basis, whose family you have known for years and being able to talk business, whether they are customers or suppliers.”
For Sidoli, the business transaction does not end with the sale. In many ways, he argues, it has only begun. “I want my customers for life. Their success is my success and this means looking them in the eye, with total convicition, and being able to say that you have done the best for them that you can. When things do not go according to plan, it means being committed to put them right as quickly as possible. It also involves delivering the very best technical support and repair service. The legacy of having light and heavy industry in South Wales means access to a workforce skilled in electronics, engineering , fibreglassing and airbrushing. This way we can extend the lifespan of the product we sell and keep them in prime condition for the longest possible time.
“In fact”, concludes Paolo “ the majority of our staff have been with us for such a long time that you could say they are part of the family!”